Professional Carpet Cleaning in Kuala Lumpur and Selangor
Carpets add comfort and style to your home or office. But keeping them clean can be tough! This is where Big Mama comes in – we provide professional carpet cleaning services to keep your carpets looking their best and your space healthy.
Benefits of Professional Carpet Cleaning
Our professional carpet cleaning offers more than just superficial cleaning. It’s a long-term investment in the health and aesthetics of your living space.
Extends carpet life: Our deep cleaning removes ingrained dirt from everyday footfall and rejuvenates your carpet’s original sheen, extending its lifespan.
Eliminates tough stains: We use specialised pre-treatments to tackle stubborn stains and discolourations that DIY methods might not be able to remove.
Tackles high-traffic soilage: Dark lanes in high-footfall areas? Our cleaning ensures an even colouring across your carpet.
Boosts indoor air quality: Our sanitising processes eradicate pollutants, making your indoor environment healthier.
Cleaning Techniques for Different Carpets
Hand-Tufted Carpets
To get rid of loose dirt and detritus, vacuum these carpets frequently. An expert carpet cleaning service can employ a low-moisture technique that is kind to the fibres for deeper cleaning.
Avoid using hot water extraction or steam cleaning on these carpets because they may cause damage.
Wilton Carpets
Hot water extraction, encapsulation, and dry cleaning are all effective cleaning methods for Wilton carpets.
It’s crucial to refrain from over-wetting the carpet, just like with Axminster carpets.
Axminster Carpets
It’s important not to over-wet these carpets, as this can harm the underlay and cause shrinkage.
Hot water extraction, encapsulation, and dry cleaning services are just a few of the cleaning techniques that can be used.
Nylon Carpets
Nylon carpets are resistant to more aggressive cleaning techniques, like hot water extraction or steam cleaning.
That said, caution should be exercised to prevent over-wetting the carpet as this can cause the development of mould and mildew.
Types of Carpets We Clean
Choosing a carpet cleaning service that caters to your specific rug type is essential for preserving its unique qualities. At Big Mama, we are skilled in cleaning a wide array of rug styles, from traditional to contemporary. Our expertise spans across:
- Designer
- Floor
- Commercial
- Wilton
We offer both off-site and on-site cleaning, depending on the rug type and location, so you can choose the most convenient and suitable option for your home or business.
Our Professional Off-site Carpet Cleaning Process
- Step 1. Spot Treatment
We start with a thorough inspection to assess your carpet's condition and identify any specific needs. We will try our best to remove stains, but stain removal is not guaranteed.
- Step 2. Carpet Cleaning
We brush the carpet fibres to loosen soil and debris before applying a cleaning solution to suspend the particles. Following that, the carpets undergo a clean water rinse with powerful equipment that extracts all dirt and moisture.
- Step 3: Rinsing
We will wash away any remaining chemicals with a water jet.
- Step 4: Drying
To ensure complete drying before packing, we air-dry the carpet by hanging it in a well-ventilated area.
- Step 5. Post-Inspection & Packing
Our professional team conducts a final inspection to ensure your carpets are spotless.
Our On-site Carpet Steam Cleaning Process
- Step 1. Pre-Inspection
We will assess the carpet condition, stains, fabric type and cleaning requirements, and identify high-traffic or problem areas that need extra attention.
- Step 2: Dry Vacuuming
We use an industrial vacuum to remove dust, dirt, pet hair and loose debris, which helps improve the effectiveness of the deep cleaning that follows.
- Step 3: Pre-Treatment of Stains
A fabric-safe stain remover will be applied onto spills, water marks, food stains or pet stains, and we allow time for proper penetration and stain breakdown.
- Step 4: Steam Sanitisation
High-temperature steam is used to kill bacteria, dust mites and germs, while loosening stubborn dirt and eliminating odour-causing microbes.
- Step 5: Deep Shampooing
We apply a carpet-safe cleaning solution and gently agitate the fibres to break down embedded dirt trapped deep within the carpet.
- Step 6: Hot Water Extraction
A deep extraction machine thoroughly rinses the carpet and removes dirty water, detergent and loosened residue, leaving the carpet cleaner and more hygienic.
- Step 7: Grooming & Speed Drying
We brush the carpet fibres for a neat and uniform finish, and use air-blowers to support faster drying depending on the area conditions.
How to Order
- Step 1. Submit an Enquiry
Tell us about your carpet cleaning needs via WhatsApp, email, or our contact form. You can also click ORDER NOW to book online.
- Step 2. Consultation
We'll schedule a consultation to discuss your requirements, assess your needs, and provide a personalised quote. For consultation, you may send us the photo or cleaning label via WhatsApp.
- Step 3. Agreement
Once you're happy with the quote, we'll finalise the essential details and schedule a convenient time for pickup or on-site service.
- Step 4. Cleaning
For off-site cleaning, our professional team will arrange a home pickup of your carpet, perform the full cleaning process at our facility, and deliver it back to you once completed.
For on-site cleaning, our team will come to your location and clean the carpet safely and efficiently at your home. Drying typically takes around four hours, depending on ventilation and room conditions.
Why Choose Big Mama for Carpet Cleaning Services?
At Big Mama, we offer an extensive range of professional services tailored to meet the diverse needs of individuals, households, and businesses across Kuala Lumpur and Selangor. Our team of dedicated staff is well-equipped to provide the following services:
Swift Turnaround
Due to the labour-intensive nature of the process, our off-site carpet cleaning typically requires up to three weeks to complete. However, to reduce your waiting time, our team aims to finish the cleaning within a minimum of two working weeks, while maintaining quality and care.
If you need your carpet cleaned more urgently, we also provide on-site cleaning, which can be completed within the same day. The carpet usually takes around four hours to dry, depending on room temperature and ventilation.
Hygienic Excellence
Our service goes beyond superficial cleaning. Utilising specialised vacuum methods and purpose-made detergents, we offer a sanitisation process that effectively eliminates bacteria from your carpet, ensuring a cleaner, healthier space for you.
Uncompromising Quality
To us, quality isn’t just a buzzword; it’s a professional commitment. From the moment you hand us your carpet to post-cleaning inspection, we conduct meticulous quality checks throughout every phase of the cleaning cycle.
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Professional Carpet and Rug Cleaning Price
Carpet / Rug |
Off-site | On-site |
Price per square feet |
RM5 | RM2 |
We are currently offering a 30% discount on off-site cleaning, making it a great option for those who want a deeper and more thorough clean at an affordable rate.
Whether it is a home carpet, commercial carpet or decorative rug, our trained specialists ensure proper handling and cleaning for every type of material. Contact us to get a personalised quotation based on your carpet type and service location.
Our Reviews
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Good cleaning service
wiinson aeow
October 11, 2024My first time using their service . So satisfied with the outcome . The customer service also very attentive. Will definitely using their service again ❤️
Zahidah Tajudin
August 11, 2024Very good service and even accommodating for special request to expedite before Hari Raya
siti zaharah
May 11, 2024 -
the price might be little bit pricey but it was worthy! they informed me every detail and told me if the color will fade, they even finished earlier then the date
Najib Aulia
May 11, 2024Good price and service
WengYuk Chooi
March 11, 2024I never thought my soft sole shoes can be fix after going around searching for cobblers that can do it but big mama proved to be different. I’m happy with its service. Thank you!
Fauziah Muhtar
January 11, 2024
Areas Covered for Delivery and Pickup
We offer professional carpet cleaning services in locations across Kuala Lumpur and Selangor.
Do contact us via WhatsApp for further details on the minimum order requirements for each service.
Frequently Asked Questions About Professional Carpet Cleaning Services
What method do you use to clean carpets?
We employ dry and wet methods to clean carpets, depending on your carpet’s material and construction. For example, wool carpets may require a gentle cleaning to avoid shrinkage and damage.
These professional processes use special detergents and water to remove stains, dust, dirt, and allergens from the carpet fabric. This approach to deep cleaning helps to restore the appearance and freshness of your carpet while preserving its integrity and longevity.
Is the cleaning solutions safe for kids and pets?
Yes. We use child- and pet-friendly cleaning products that are free from harsh chemicals and toxic residue. Our cleaning methods ensure your carpets remain safe for babies, young children, and pets to play on once the cleaning is complete.
Do you provide pick-up and delivery?
Yes. Pick-up and delivery services are available for customers located in Kuala Lumpur and the Klang Valley for off-site carpet cleaning.
How often should I do carpet cleaning?
For optimal carpet care, we recommend scheduling a professional cleaning service every six to twelve months. This frequency revitalises the appearance of your carpet, preserves its original texture, and creates a healthier home environment.
How long does the carpet take to dry?
On-site Steam Cleaning
The drying time for carpets cleaned using the hot water extraction method typically takes around 4 hours. However, this may vary depending on room temperature, humidity and ventilation.
Off-site Deep Cleaning
For off-site service, your carpet undergoes a complete cleaning process including washing, drying and final inspection. The full turnaround time is 10 to 14 working days to ensure the carpet is fully dry before delivery.
Can all stains be removed?
While complete stain removal cannot be guaranteed for older or chemical-set stains, our advanced cleaning techniques significantly reduce their appearance and remove most common stains effectively.
Can you clean my handmade or woven carpet?
We can offer only damp cleaning for handmade or woven carpets. This method uses a small amount of detergent and water, but there is a risk of colour run. Deep cleaning is not recommended for this type of carpet, so the results may not be as thorough. Hanging it to dry may also cause stretching and leave water marks.
Other Services
At Big Mama, we believe in providing holistic fabric care solutions. We offer a wide range of cleaning solutions, from dry cleaning services to curtain cleaning, to address all your fabric needs.
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