Professional Cleaning Services in Malaysia

WELCOME TO BIG MAMA PROFESSIONAL CLEANING SERVICES PROVIDER

YOUR ONE-STOP CLEANING SERVICE PROVIDER

At Big Mama, we’re your go-to destination for professional cleaning services in Kuala Lumpur, Malaysia. From clothing to curtains, we handle it all with the utmost care. Our comprehensive range of services includes alterations, shoe cleaning, and more, all delivered with an unwavering commitment to quality.

But there’s more! We’ve expanded our offerings to encompass curtain cleaning, bag repairs, and upholstery cleaning, making us your ultimate fabric care solution. Also focusing on sustainability, our range of services does not just narrow in on cleaning and repairing but also the recycling of clothing, bags, shoes, upholstery, and more. Discover the perfect blend of convenience and top-tier quality at Big Mama — where trust and satisfaction are guaranteed.

JOIN OUR FASHION FAMILY AND DISCOVER WHY WE’RE THE TRUSTED ONE-STOP FABRIC CARE SERVICE.

Our Professional Cleaning Services

At Big Mama, we offer an extensive range of professional home services tailored to meet the diverse needs of individuals, households, and businesses across Malaysia. Our team of dedicated staff is well-equipped to provide the following services:

Laundry & Dry Cleaning

From RM 5 per piece

Experience top-quality Laundry and Dry-Cleaning services at Big Mama. Our skilled team employs the best equipment and techniques to ensure gentle care for your fabrics and clothes. Whether it’s delicate traditional wear or bulk washes, we are experienced at handling a wide range of fabrics and garments with utmost care. Our meticulous process guarantees that your items are thoroughly cleaned and protected from potential damage during dry cleaning.

Alteration

From RM 8

Discover our Alteration services at Big Mama, designed to provide you with the perfect fit. Whether it’s hemming a pair of pants, adding a button, or adjusting the waistline, our skilled tailors will ensure your clothing fits you flawlessly. With meticulous attention to detail, we handle alterations with precision, ensuring your garments look and feel just right. From minor tweaks to major alterations, we’ve got your back.

Curtain Cleaning

From RM 30 per kg

Elevate your home decor with our Curtain Cleaning service at Big Mama. Living in the vibrant cities of Kuala Lumpur and Selangor, it’s common for curtains to accumulate dust and lose their lustre. But worry not; our Professional Curtain Dry Cleaning service is here to rejuvenate them. We cater to various curtain types, including day and night curtains, blackout, drapery, and organza curtains. In addition, our meticulous cleaning process ensures your curtains regain their vibrancy, enhancing the ambience of your living space.

Bag Cleaning

From RM 220

At Big Mama, we understand the importance of clean, well-kept bags that complement your outfit and boost your confidence. As such, our expertise extends to Luxury Bag Dry Cleaning, including iconic styles like the Gucci Marmont and Chanel Classic Flap. Our team of specialists also uses the finest methods and materials to restore your bags to their former glory. In addition, our formulations contain 80% natural ingredients and are free from harsh chemicals or abrasives.

Shoe/ Sneakers Cleaning

From RM 45

Say goodbye to the hassle of cleaning your shoes at home! At Big Mama, we understand that cleaning shoes isn’t just about time; it’s about using the right techniques and equipment. Our experts are here to save you time and ensure your favourite pair lasts longer. Moreover, we don’t stop at a single wash. All cleaned shoes undergo rigorous quality checks, and any missed spots get a second wash. Only when they meet our high-quality standards do we wrap and deliver them to you.

Upholstery Cleaning

From RM 150

Experience a transformation in your upholstery with Big Mama’s top-tier cleaning services in Kuala Lumpur and Selangor. Our expert team specialises in both residential and commercial cleaning, ensuring your sofa and mattress look and feel fresh. They leverage cleaning processes that tackle germs, stains, and dirt head-on. We also use fabric disinfectant to eliminate viruses, bacteria, and germs, while our shampoo and soft tip scrubbing dissolve stains and leave your furniture smelling fresh.

Carpet Cleaning

From RM 5 per sq ft

Maintaining the cleanliness and hygiene of your carpets is vital for a healthy living or working environment. With various carpet types, including hand-tufted, Wilton, and nylon, our Carpet Cleaning service ensures your carpets remain in their best condition.

Stroller/Car Seat Cleaning

From RM 100

Ensure your child’s safety and comfort with our Stroller and Car Seat Cleaning service. Big Mama’s expert cleaning and sanitisation will provide a safe and cosy ride for your little one on every journey.

Click ORDER NOW to view the full cleaning price list

SEE OUR REMARKABLE BEFORE-AND-AFTER RESULTS

Our customers have experienced exceptional transformations in their clothing, bags, shoes, and more through our professional cleaning and repair services. Explore these images showcasing the remarkable results achieved by our cleaning services at Big Mama.

WHY CHOOSE BIG MAMA'S CLEANING SERVICES?

ONE-STOP FABRIC CARE SERVICE

Experience the convenience of a single destination for all your fabric care requirements and beyond. At Big Mama, we offer not only laundry and dry cleaning services but also a wide range of additional services, including curtain cleaning, bag cleaning and repair, shoe cleaning and repair, alterations, baby gear cleaning, and even carpet and upholstery cleaning. Big Mama is your comprehensive fabric care, cleaning, and repair partner for all your needs.

QUALITY CLEANING

Trust in our commitment to delivering quality cleaning services. With a team of experienced professionals and top-notch equipment, we ensure that your garments, curtains, bags, and upholstery receive meticulous care and attention, guaranteeing exceptional results.

RESPONSIVE CUSTOMER SERVICE

At Big Mama, we prioritise your satisfaction. Our responsive service agents are just a message away, ready to address your queries and provide assistance every day, including public holidays. With dedicated support through our WhatsApp hotline, you can rest assured that your questions will be promptly attended to, making your experience with us even more delightful.

AUTOMATED EASY PROCESS

We've streamlined our processes to make your fabric care and cleaning journey effortless. Enjoy an automated and seamless experience from placing orders to receiving itemised bills. With Big Mama, you can easily keep track of all your orders and settle payments conveniently through various online payment methods.

ONLINE & OFFLINE AVAILIBILITY

Whether you prefer the convenience of online ordering or a visit to one of our physical shops, we've got you covered. Big Mama offers the flexibility of placing orders and accessing our services through both online and offline channels, ensuring accessibility wherever you are.

MORE SAVINGS

Unlock greater savings with Big Mama's exclusive Top-Up Promotion. When you top up your account with us, you can enjoy bonus credits of up to 10%!

Top up RM100 and get a total of RM105 (5% cashback)
Top up RM300 and get a total of RM324 (8% cashback)
Top up RM500 and get a total of RM550 (10% cashback)

HOW BIG MAMA WORKS

Request Services

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Frequently Asked Questions About Our Cleaning Services

Can I request emergency cleaning services for urgent situations?

Yes, you can! We offer flexible express services to meet your needs. You can opt for our 2-day
express service with a 50% surcharge or our lightning-fast 1-day express service with a 100%
surcharge.

Does Big Mama offer customised cleaning packages for businesses or large-scale projects?

Absolutely! Big Mama is dedicated to meeting the specific needs of businesses and large-scale projects. We understand that each client is unique, and that’s why we offer tailored cleaning packages to accommodate your requirements. Whether you need comprehensive cleaning solutions for an office, a commercial space, or a large-scale project, we’re here to collaborate with you and design a package that perfectly fits your needs. Get in touch with us through our website’s contact form, and let’s discuss how we can elevate your space with our customised cleaning services.

How does Big Mama ensure the security and privacy of customer information?

At Big Mama, we hold your privacy and data security in the highest regard. We are fully committed to complying with the Personal Data Protection Act and take rigorous measures to safeguard your personal information. Rest assured that we collect, record, store, disclose, and utilise your personal data with the utmost confidentiality and security.

Are there any warranties or guarantees provided for the cleaning services?

For full details, please refer to our price list. Or, if you prefer, you can always hit us up on WhatsApp to get a quote for the services you need.

In the event of any issues, we have established modes of compensation:

Repair: We will attempt to repair any damages if possible.

Replace: If an item cannot be repaired, we may consider replacing it.

Financial Compensation: For financial compensation, you should provide proof of purchase (receipts). If receipts are unavailable, we will rely on our assessment. The final decision rests at the discretion of the Company. Do note that terms and conditions apply. Do refer to our Terms & Conditions page for more information.

Please note that certain exclusions apply, and we do not provide compensation for:

Discolouration of materials, such as fading of colours.

Non-functional chipping of items.

Damages that do not affect the performance of appliances.

Unintended damages to property during installation or dismantling.

Accidental breakage of ceiling lights.

Damages related to standing fans.

Properties damaged due to normal wear and tear.

How do I create an account with Big Mama?

Creating an account with Big Mama is quick and easy. Just enter your phone number and email address on the account creation page. We’ll use your phone number to coordinate pick-up and delivery, and send the bill to your email. If you ever need to update or change your account information, it’s a breeze. Just click on the “Profile” icon, and you can modify details ranging from your name to your email and phone number.

How long does it take for you to clean?

The cleaning duration depends on the specific service you’ve requested. Our standard processing time for laundry and dry cleaning typically spans three days, with the exception of curtain, carpet, bag, shoe cleaning, or onsite services.

FREE Laundry

Pick-up & Delivery

10% off First Order

Klang Valley:

Now Covered

Price Adjustment Notice