Absolutely! Big Mama is dedicated to meeting the specific needs of businesses and large-scale projects. We understand that each client is unique, and that’s why we offer tailored cleaning packages to accommodate your requirements. Whether you need comprehensive cleaning solutions for an office, a commercial space, or a large-scale project, we’re here to collaborate with you and design a package that perfectly fits your needs. Get in touch with us through our website’s contact form, and let’s discuss how we can elevate your space with our customised cleaning services.

At Big Mama, we hold your privacy and data security in the highest regard. We are fully committed to complying with the Personal Data Protection Act and take rigorous measures to safeguard your personal information. Rest assured that we collect, record, store, disclose, and utilise your personal data with the utmost confidentiality and security.

For full details, please refer to our price list. Or, if you prefer, you can always hit us up on WhatsApp to get a quote for the services you need.

In the event of any issues, we have established modes of compensation:

Repair: We will attempt to repair any damages if possible.

Replace: If an item cannot be repaired, we may consider replacing it.

Financial Compensation: For financial compensation, you should provide proof of purchase (receipts). If receipts are unavailable, we will rely on our assessment. The final decision rests at the discretion of the Company. Do note that terms and conditions apply. Do refer to our Terms & Conditions page for more information.

Please note that certain exclusions apply, and we do not provide compensation for:

Discolouration of materials, such as fading of colours.

Non-functional chipping of items.

Damages that do not affect the performance of appliances.

Unintended damages to property during installation or dismantling.

Accidental breakage of ceiling lights.

Damages related to standing fans.

Properties damaged due to normal wear and tear.

Creating an account with Big Mama is quick and easy. Just enter your phone number and email address on the account creation page. We’ll use your phone number to coordinate pick-up and delivery, and send the bill to your email. If you ever need to update or change your account information, it’s a breeze. Just click on the “Profile” icon, and you can modify details ranging from your name to your email and phone number.

The cleaning duration depends on the specific service you’ve requested. Our standard processing time for laundry and dry cleaning typically spans three days, with the exception of curtain, carpet, bag, shoe cleaning, or onsite services.