WELCOME TO BIG MAMA PROFESSIONAL CLEANING SERVICES PROVIDER
YOUR ONE-STOP CLEANING SERVICE PROVIDER
At Big Mama, we’re your go-to destination for professional cleaning services in Kuala Lumpur, Malaysia. From clothing to curtains, we handle it all with the utmost care. Our comprehensive range of services includes alterations, shoe cleaning, and more, all delivered with an unwavering commitment to quality.
But there’s more! We’ve expanded our offerings to encompass curtain cleaning, bag repairs, and upholstery cleaning, making us your ultimate fabric care solution. Also focusing on sustainability, our range of services does not just narrow in on cleaning and repairing but also the recycling of clothing, bags, shoes, upholstery, and more. Discover the perfect blend of convenience and top-tier quality at Big Mama — where trust and satisfaction are guaranteed.
JOIN OUR FASHION FAMILY AND DISCOVER WHY WE’RE THE TRUSTED ONE-STOP FABRIC CARE SERVICE.
Our Professional Cleaning Services
At Big Mama, we offer an extensive range of professional home services tailored to meet the diverse needs of individuals, households, and businesses across Malaysia. Our team of dedicated staff is well-equipped to provide the following services:
From RM 4 per piece
From RM 5
From RM 28 per kg
From RM 220
From RM 45
From RM 150
From RM 4 per piece
From RM 100
Ensure your child’s safety and comfort with our Stroller and Car Seat Cleaning service. Big Mama’s expert cleaning and sanitisation will provide a safe and cosy ride for your little one on every journey.
SEE OUR REMARKABLE BEFORE-AND-AFTER RESULTS
Our customers have experienced exceptional transformations in their clothing, bags, shoes, and more through our professional cleaning and repair services. Explore these images showcasing the remarkable results achieved by our cleaning services at Big Mama.
WHY CHOOSE BIG MAMA'S CLEANING SERVICES?
ONE-STOP FABRIC CARE SERVICE
Experience the convenience of a single destination for all your fabric care requirements and beyond. At Big Mama, we offer not only laundry and dry cleaning services but also a wide range of additional services, including curtain cleaning, bag cleaning and repair, shoe cleaning and repair, alterations, baby gear cleaning, and even carpet and upholstery cleaning. Big Mama is your comprehensive fabric care, cleaning, and repair partner for all your needs.
RESPONSIVE CUSTOMER SERVICE
AUTOMATED EASY PROCESS
ONLINE & OFFLINE AVAILIBILITY
Unlock greater savings with Big Mama's exclusive Top-Up Promotion. When you top up your account with us, you can enjoy bonus credits of up to 10%!
Top up RM100 and get a total of RM105 (5% cashback)
Top up RM300 and get a total of RM324 (8% cashback)
Top up RM500 and get a total of RM550 (10% cashback)
HOW BIG MAMA WORKS
Frequently Asked Questions About Our Cleaning Services
Absolutely! Big Mama is dedicated to meeting the specific needs of businesses and large-scale projects. We understand that each client is unique, and that’s why we offer tailored cleaning packages to accommodate your requirements. Whether you need comprehensive cleaning solutions for an office, a commercial space, or a large-scale project, we’re here to collaborate with you and design a package that perfectly fits your needs. Get in touch with us through our website’s contact form, and let’s discuss how we can elevate your space with our customised cleaning services.
At Big Mama, we hold your privacy and data security in the highest regard. We are fully committed to complying with the Personal Data Protection Act and take rigorous measures to safeguard your personal information. Rest assured that we collect, record, store, disclose, and utilise your personal data with the utmost confidentiality and security.
For full details, please refer to our price list. Or, if you prefer, you can always hit us up on WhatsApp to get a quote for the services you need.
In the event of any issues, we have established modes of compensation:
Repair: We will attempt to repair any damages if possible.
Replace: If an item cannot be repaired, we may consider replacing it.
Financial Compensation: For financial compensation, you should provide proof of purchase (receipts). If receipts are unavailable, we will rely on our assessment. The final decision rests at the discretion of the Company. Do note that terms and conditions apply. Do refer to our Terms & Conditions page for more information.
Please note that certain exclusions apply, and we do not provide compensation for:
Discolouration of materials, such as fading of colours.
Non-functional chipping of items.
Damages that do not affect the performance of appliances.
Unintended damages to property during installation or dismantling.
Accidental breakage of ceiling lights.
Damages related to standing fans.
Properties damaged due to normal wear and tear.
Creating an account with Big Mama is quick and easy. Just enter your phone number and email address on the account creation page. We’ll use your phone number to coordinate pick-up and delivery, and send the bill to your email. If you ever need to update or change your account information, it’s a breeze. Just click on the “Profile” icon, and you can modify details ranging from your name to your email and phone number.
The cleaning duration depends on the specific service you’ve requested. Our standard processing time for laundry and dry cleaning typically spans three days, with the exception of curtain, carpet, bag, shoe cleaning, or onsite services.